Are Party-Appointed Insurance Claim Appraisers Expected To Advocate Their Client’s Interests?

Most Appraisers may assume, and probably practice, that there is a legal duty for the appraiser to advocate, to some degree, the appointing party’s interests. Furthermore, we can assume that there are many appraisers who may feel obligated to comply to their client’s wishes in the capacity of their presentation, valuation, strategy; to ensure that the client approves of any direction the appraiser plans to go in during the appraisal. This all sounds reasonable, as the appointing party nominates the appraiser and pays him/her to resolve the impasse with the best possible results to the appraisal award.

In my opinion, there is a certain degree of confusion, when it comes to the appraiser’s obligations as a party-appointed appraiser. Considering the lack of “policy procedure” written on the subject, and the unfortunate fact that many novice individuals are being appointed as appraiser of late, we can generally determine that there is indeed some confusion on the subject.

Now, this article is in no way an evaluation or determination of an appraiser’s legal rights and duties, and any professional appraiser should always consult an attorney if there is concern is of the law, however, I do advocate that all professional appraisers should keep them selves up to date with any and all legal issues pertaining to the appraisal process and responsibilities. It this small niche industry, there is a general lack of knowledge on the subject of appraisal; any phone call to an attorney will validate this statement, as most of the time, you need to explain to them what the appraisal clause is. This is not to say that there are no expert appraisal lawyers, because there are, and I happen to know many of them, but just like us, they are of a niche pedigree.

As this article may not directly answer the question posed in the title, it will reflect on the past and my own theories, which hopefully will stimulate thought, and result in some interesting opinions posted by readers of this article. Let’s start off by determining what is obviously a requirement of a party appointed appraiser, to do so, we will consult the insurance contract…

-each shall select a competent, independent appraiser- (In New York State)

A whole (7) words! No wonder there is so much confusion, there is one sentence on the requirements of an appraiser in the standard insurance policy, under the “appraisal clause”.

Definition of COMPETENT -Merriam Webster-

1: proper or rightly pertinent 2: having requisite or adequate ability or qualities 3: legally qualified or adequate

1) in general, able to act in the circumstances, including the ability to perform a job or occupation, or to reason or make decisions.

Definition of INDEPENDENT Merriam Webster

not dependent: as (1): not subject to control by others: self-governing (2): not affiliated with a larger controlling unit (3): not requiring or relying on something else: not contingent (4): not looking to others for one’s opinions or for guidance in conduct (5): not bound by or committed to a political party.

So, we can basically say, unless there is an express contractual provision, the only duty owed by the appraiser, according to the appraisal clause, is a duty to both parties to disclose any issues which may cause them not to be “competent” or “independent”.

Arbitration: Appraisal’s older cousin

Now, when there is a lack of information on the appraisal Process, I look to the American Arbitration Association for guidance, however, this is only guidance and may not reflect the actual procedure. In 1977, the American Bar Association ABA and the American Arbitration Association agreed on a Code of Ethics for Arbitrators in Commercial Disputes (the “Code”). After years and years of legal precedent, the “Code” determined that party-appointed arbitrators of tripartite panels can and will be non-neutral, and would some type of predisposition for the appointing party. This is of course, is very in line with the current representation of the Appraisal industry. HOWEVER, in 2004, the ABA commission revised the code! They actually got rid of the “non-neutral” identification, and states that the party-appointed arbitrator is neutral, unless the parties agree that they can be “non-neutral”.

Going back to pre-2004, there is a very interesting article written by the Harvard Law Review in 1954 by a two very well-respected scholars, Bernard Gold and Helmut Furth. 68 Harv. L. Rev. 293 (1954-1955).

This article summed up the expectation of a party-appointed arbitrator. Quoting their 1954 article “he can expound his party’s viewpoint, point out circumstances justifying his position, educe supporting evidence by interrogating the witnesses at the hearing – in short, see to it that the tribunal does not overlook the strong points of his party’s case.”

Although they probably had no idea what the “appraisal clause” was, although is has been in existence for over a 100 years, (check out 8 S.W. 630, 631 (Tex. 1888) http://www.digitorysolutions.net/.

Related Appraisal Articles

Real Estate Appraisers – Work With The Best Appraisal Management Companies and Website Marketing

The new Home Valuation Code of Conduct has put experienced real estate appraisers out of business, forcing them to use Appraisal Management Companies to get the bulk of their appraisal orders.

With the passing of the Home Valuation Code of Conduct (HVCC) on May 1, 2009, appraisers have been working through third party Appraisal Management Companies to complete appraisals for banks and mortgage company’s. Many appraisers have decided to close their doors rather than try to locate fair appraisal management companies that offer competitive rates.

Most real estate appraisers feel that the passing of the HVCC has forced them to work with AMCs that demand unrealistic turn times, while reducing fees as much 50%. Many experienced appraisers have been unable to stay in business when forced to accept the lower fees while others have chosen early retirement, leading to a lot of inexperienced people doing the valuations.

Other problems resulting from the HVCC include higher costs for consumers, loss of income for independent real estate appraisers and increased loan turn times and fees. Landsafe and Countrywide have recently been sued due to over inflated fees being charged to their customers.

Until the HVCC is possibly changed, appraisers will be forced to sign up with Appraisal Management Companies to receive orders. That is just the way it is. You can either play or go home.

There are hundreds of AMCs signing up vendors and lenders. Many of them are legitimate companies offering full compensation for appraisal work, while others request payment in advance to become members of their AMC. You really need a good list of companies when going through the sign up process.

Some fellow appraisers are stepping up to help others wade through the appraisal management sign-up process and avoid companies trying to scam appraisers out of more money. Bryan puts the top appraisal management companies right at the top of the list. They tend to have the most national work and largest number of clients in all areas.

If appraisers are looking to stay in business, they really need to apply to the best appraisal management companies. Appraisers can save hundreds of hours by signing up to the best appraisal management companies from the beginning. Finding a good list is very important as there are many poor quality AMC directories available by searching on the internet. You need a list that puts the best companies first and that are national companies.

Get started! It is a new year and a great time to sign up with more AMCs!

For more information on how to obtain a copy of the 2011 Appraisal Management Company Directory, please visit http://www.appraisalmanagementcompanies.org/ for more information. You can get Bryans phone number right off that page and give him a call if you have any questions.

About Bryan Knowlton:
Bryan Knowlton is a highly respected Certified Appraiser covering San Diego County and has been providing marketing advice and information to appraisers and online businesses for more than 10 years. He has a BS in marketing from San Diego State University.

Bryan Knowlton, Appraise All, 4809 Clairemont Dr. Suite #208, San Diego, CA 92117 858-232-3348
http://www.appraisalmanagementcompanies.org/

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Our Extensive Appraisal Experience

Marten W. Davis, SRPA has extensive experience in all facets of Attorney Appraisal Support including Bankruptcy Appraisals, Divorce Appraisals and other areas where potential Expert Testimony is required. Marten W. Davis, SRPA holds one of the highest Professional Designations of the Appraisal Institute, the largest and most respected Professional Appraisal Organization of Aappraisers in the World.


Daughter, Jill R. Davis, Appraiser also has extensive experience serving Attorney’s in Bankruptcy, Estate, Probate, and Divorce Cases.

Our Appraisers Service Pledge

We at Pinellas Appraisers, take pride in our pledge to provide appraisal service that is based on the finest research, and preparation of the report, delivered in a timely manner. In order to provide a highly documented and researched Appraisal, we understand that it is critical to find comparables that have physical and locational attributes that are as highly similar to the subject property as possible. In order to make this possible, we have decided to only serve clients in the Pinellas County Florida Area.


We can cite many examples of cases where an appraiser came from a distant place to do an appraisal. Do you think He/She can be sufficiently attuned to the market conditions and specifics of the subject neighborhood and be able to testify as an expert witness? Not Possible…..!


We only prepare appraisals for residential properties including single family, condominium, land and small multi family dwellings. We believe that you will find that we are the best appraisers in our market area.

Our Areas of Service

In addition to our work serving the Legal Field, we also provide service to Accountants, Banks, Individuals, Realtors and other Companies.


We provide appraisals for numerous uses including:

  • Divorce
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  • Foreclosure
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One of the primary areas of practice for Marten W. Davis, SRPA is providing Appraisers Expert Testimony in Local Courts, District Courts and Federal Courts. These Appraisers Expert Testimony cases cover a wide spectrum of appraisal uses. All our appraisals for Attorneys are prepared in expectation of a requirment to testify on our findings. It is never a good idea to get to court and find out that the appraisal report has major flaws and will not be well received by the Judge or Court. The opposing attorney will be the only one that likes your report. He will attack your report upon finding the flaws.


Another of our primary areas of practice is preparing appraisal reports for FHA Transactions. It is difficult to obtain FHA Certification and maintain a good relationship with FHA. Marten W. Davis, SRPA is certified by FHA and well thought of for his quality of reports.

We ask you to allow us to serve you in a professional capacity as Appraisers!

What Sets Us Apart

Another of our differences with other appraisers is our ability to deliver a completed appraisal to our clients quickly. We provide service to our clients in the fastest manner possible. We choose to only serve a limited number of select clients, so that we can provide this type service. We are always available to our clients. We work on the “Golden Rule” premise. We provide our clients with cell phone numbers so that they can always get our attention.


We offer the ability for our clients to pay for services using credit cards (Visa and MasterCard).


If you would like to contact either Marten W. Davis, SRPA or Jill R. Davis, give us a call at (727) 867-9696. We are available to consult with you or meet you in person to discuss your needs. We are “up to date” on technology. We can transmit completed appraisals using E-Mail as well as the new AI Ready Format.


Qualified Appraisers – 7 Things To Look For

Real Estate agents and loan consultants will often go through countless appraisers trying to find an appraiser whom they can depend on and use on a regular basis. One may ask why is it so difficult to find a reliable appraiser? There are likely to be many answers, but perhaps one major reason is that with the real estate boom of the late 90′s and early 2000′s many new appraisers came onto the market. Those appraisers often lacked the proper training, experience, and work ethic. This article serves as a guide in finding the right appraiser, one whom you can forge a long-term working relationship with.

Here are the 7 things to look for in an appraiser:

1) Is the appraiser licensed in the state where the appraisal(s) will take place? You will be surprised to learn how many appraisers work without having the proper license/certification. Banks will always reject appraisals performed by unlicensed appraisers.

2) Ask the appraiser about his background. Has his license ever been suspended? Has he been placed on probation? Is his license currently active or has it expired? These are all very important questions to ask and one must not be shy about asking those questions.

3) Are appraisal reports completed by a licensed appraiser or some staff member who merely does data entry and has no appraisal knowledge? Just as it is important for the appraiser to make a personal inspection of the property, it is even more important that the appraiser is the person responsible for completing the report.

4) What is the turnaround period for appraisal reports? A turnaround for appraisal reports is the amount of time it takes the appraiser to prepare the report from the time of inspection. A turnaround period of greater than 3 days is considered too long, especially given the current market situation. A turnaround period of 3 days is acceptable, however, a turnaround of 24-48 hours is ideal.

5) How much does the appraiser charge for his services? Appraisal fees should be no more than $ 350 for Single Family Residence or Condominium units. Some appraisers will try to get away with charging as much as $ 400, however, by paying more it does not necessarily translate into getting a better product. Appraisal reports are completed according to strict USPAP guidelines, therefore, all appraisal reports are created in the same format and using the same information. It’s just that some companies will try to get away with charging you more. Truly innovative companies will take advantage of today’s technology and can offer you a more superior product at a better and more competitive price.

6) Does the appraiser take advantage of today’s technology? Online ordering helps shave valuable time and innovative websites allow clients to order online, track orders, and even print reports directly from the website. Today’s technology has made the appraisal process completely digital, from placing orders online to taking digital pictures during the inspection process, to the completion and publication of the appraisal reports.

7) How credible and reliable are statements made by the appraiser? This is the hardest part in deciding whether or not you will be able to trust the appraiser with your work, however, your first instinct is always the best. What I have learned is that truly reliable and credible appraisers will always stand by their work. Look for companies that offer you guaranteed results and will always stand by promises made to you. Companies who offer you a money back guarantee if reports are not completed in a timely manner are a great way to go. Their work is usually consistent and are likely to go the extra mile to keep you happy.

Hisham Labanieh is a California licensed appraiser and owner of First Choice Appraisals, a leading real estate appraisal company in Southern California. He contributes to his blog regularly at The First Choice Blog [http://www.thefirstchoiceappraisals.com/FCA_Blog]. He has worked in the real estate industry for many years and has an extensive background both in real estate appraisals as well as financing.

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